Chatbot Reviews

It is typical in the travel industry not to issue refunds based on Acts of God, weather, and other unpredictable circumstances. And absent the ability to provide a refund, there will be downstream ill-will and reputation damage. The human or AI/chatbot can’t really do anything to resolve this, so look for empathy (see technique #1) …

AI Friends Are an Advanced Version of Talking to Yourself Read More »

On top of that, AI assistants are a great repository of knowledge about customers. The more the bot chats with your prospects, have a conversation with a robot the more data it gains about their needs and preferences. This helps companies better tailor their offers and messages. Each connection is weighted by previous learning patterns …

BlenderBot 3: An AI Chatbot That Improves Through Conversation Meta Read More »